a few words about us
South Coast Insurance Services was formed by Ian Rutherford in 1993. We deal with many of the UK’s leading insurers, including household names such as Ageas, Aviva, Royal & Sun Alliance, LV and AXA to name just a few.
We have been successful because we offer something different from the Direct Insurers and the Internet Specialists. We focus on putting the customer first and providing the level of service that you really should expect from your insurers. Price is obviously important but it’s not everything, the cover and service provided should be paramount in your selection process.
A crucial part of our service is how we help you in the event of a claim, real people that you can sit down with and get things sorted.
We believe in the concept of giving you advice and recommending particular products to suit your needs. To enable us to do this, it is imperative that we have an opportunity to talk to you and get to understand your needs. Only then will we be able to approach the relevant insurers and obtain the best possible deals for you. This is the reason that our website does not include an on-line quote service.
For an instant quotation, please call us on 023 8044 4441.
Terms of Business (Microsoft Word Document)
1. We are brokers, not insurers. This means that we work for you, negotiating with our panel of insurers to get you the best price we can for the level of cover that you need. This also means that in the event of a claim, we are on your side working to help you through the process as quickly and painlessly as possible.
2. We offer more than a “price comparison” service. As a broker, we are assessing your needs and recommending products that give you the cover that you are looking for. If you go direct to an insurer or if you use a price comparison site, you are simply being given a price and a description of cover – it’s tough luck if you make the wrong choice! With us, we are helping you make that choice which means that you are far more likely to get it right.
3. We believe in personal service. We get to know our customers with a view to keeping them for many years. We have a shop fronted office that our customers can call into without an appointment whenever we are open for business. You will be dealing with friendly, well-trained advisors that have years of experience in the insurance industry.